Draft — owner review before launch. This policy is adapted from the Lumehush policy, written in plain language, and has not yet been reviewed by a lawyer.
Privacy policy
This policy explains what information Folielle collects through this website (folielle.com) and the Folielle desktop app, why, and what you can do about it. "We" and "us" mean Folielle, based in Alberta, Canada. We aim to follow Alberta's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
The short version
- Your PDFs stay on your PC. The app never uploads your documents.
- This website uses no advertising or analytics trackers and sets no tracking cookies.
- If you email us, for example to join the beta list, we use your email address to answer you and to tell you about the Folielle beta and launch.
- Accounts and payments are handled by Folielle's own account service, not by any other company's sign-in.
- We don't sell or share your information. You can ask us to delete it at any time.
What we collect
When you email us: your email address, your name if you include it, and what you write. Beta-list requests are kept so we can write to you when the beta is ready.
When you create an account or buy Folielle (once that opens): your email address, your account details and security settings, and a record of your purchases and licences. Accounts, sign-in and purchases are handled by Folielle's own account service on folielle.com. It is separate from MeteoFrontier and from Lumehush. Card payments are processed by a payment provider; we don't see or store your full card number. The provider will be named here before sales open.
When you visit any page: our hosting provider, Cloudflare, processes standard technical information (such as your IP address, browser type and the page requested) to deliver the site and protect it from attacks. We don't use this to identify you.
What we don't collect: this site sets no advertising or analytics cookies, uses no third-party trackers, and loads no fonts or scripts from other companies.
The Folielle app
The desktop app works on your PC. Opening, editing and saving documents happen locally, and your documents are never uploaded to us. The app goes online only when you ask it to: to check a signature's revocation status online, to get a trusted timestamp from a timestamp server you choose when signing, or to download an extra text-recognition language. Those requests go straight to those services and don't include your documents. How licence activation and update checks work will be described here before release.
How we use your information
- To answer you when you write to us.
- To send you a small number of emails about the Folielle beta and launch, if you asked to hear about them.
- To run your account and licences, and to process purchases, once those open.
We won't use it for anything else without asking you first. Every marketing email includes a way to unsubscribe.
Consent
By writing to us to join the beta list, you agree to us using your email as described here. You can withdraw that consent at any time by replying or emailing us. This also meets Canada's anti-spam law (CASL): we only email people who asked to hear from us.
Who can see it
Only us, and the service providers that run the site and our email for us:
- Cloudflare, Inc. hosts the website and, once it opens, the account service.
- Our email provider, for messages to and from @folielle.com addresses.
- A payment provider, once sales open.
These providers may store or process information outside Canada, including in the United States, where it may be accessible to authorities under local law. They may use it only to provide their service to us. We never sell or rent your information.
How long we keep it
We keep beta-list emails until you ask us to stop, or until 12 months after Folielle launches, whichever comes first. Account and purchase records are kept while your account is open and afterwards for as long as tax and accounting law requires.
How we protect it
The site is served only over HTTPS with a strict content security policy, and access to our records is limited to us. No system is perfectly secure, but we take reasonable care and will tell you and the relevant regulator if a breach puts you at real risk of significant harm, as the law requires.
Your choices and rights
You can ask us to show you the information we hold about you, correct it, or delete it. Email us at privacy@folielle.com and we'll reply within 30 days. If you're not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
Children
This site isn't directed at children under 13, and we don't knowingly collect their information. If you think a child has written to us, email us and we'll delete it.
Changes
If we change this policy, we'll update the date at the top. If a change affects how we use your email, we'll tell you by email before it takes effect.
Contact
Privacy questions or requests: privacy@folielle.com. Anything else: hello@folielle.com.